Legal

Privacy Policy

Last Updated: August 2, 2026

1. INTRODUCTION

Nova Enterprice Online ("NEO," "Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, communicate with us, request a quote, purchase services, or otherwise interact with our business.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. COMPANY INFORMATION

Nova Enterprice Online (NEO)

Business Address:

35250 Date Palm Dr, Suite C

Cathedral City, California

United States

Email: contact@novaenterprice.online

Website: novaenterprice.online

3. INFORMATION WE COLLECT

NEO only collects contact information necessary to provide services and communicate with clients.

Information we may collect includes:

Full name, Email address, Phone number, Company name, Business contact information, Project-related communications, Billing information necessary to process payments.

We do not intentionally collect sensitive personal information unless voluntarily provided by the user.

4. INFORMATION COLLECTED AUTOMATICALLY

When you access our website, we may automatically collect:

IP address, Browser type, Device information, Operating system, Date and time of access, Website usage data, Security and diagnostic logs.

This information helps us improve security, functionality, and performance.

5. HOW WE USE YOUR INFORMATION

We may use your information to:

Respond to inquiries, Provide quotations, Deliver services, Process payments, Provide customer support, Communicate project updates, Maintain business records, Comply with legal obligations, Detect fraud or security threats, Improve our services and website.

6. LEGAL BASIS FOR PROCESSING (EUROPEAN USERS)

For users located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process personal information based on:

Contractual necessity, Legal obligations, Legitimate business interests, User consent when required.

7. INFORMATION SHARING

NEO does not sell personal information.

We may share information with:

Payment processors, Hosting providers, Cloud infrastructure providers, Domain registrars, Professional advisors, Government authorities when legally required.

All third parties are expected to protect personal information appropriately.

8. THIRD-PARTY SERVICES

Our services may utilize third-party providers including, but not limited to:

Vercel, Firebase, Neon, Payment processing providers, Email communication providers.

These providers may process information according to their own privacy policies.

NEO is not responsible for the privacy practices of third-party providers.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

Provide services, Fulfill contractual obligations, Resolve disputes, Comply with legal requirements, Maintain business records.

When information is no longer necessary, it will be securely deleted or anonymized.

10. DATA SECURITY

We implement commercially reasonable technical and organizational safeguards designed to protect personal information against:

Unauthorized access, Disclosure, Alteration, Destruction, Loss.

However, no internet transmission or storage system can be guaranteed to be 100% secure.

11. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

California residents may have the following rights:

Right to know what personal information is collected, Right to access personal information, Right to correct inaccurate information, Right to request deletion of personal information, Right to limit certain uses of sensitive information where applicable, Right to non-discrimination for exercising privacy rights.

To exercise these rights, contact: contact@novaenterprice.online

12. EUROPEAN PRIVACY RIGHTS (GDPR)

Individuals located within the European Economic Area may have the right to:

Access personal information, Correct inaccurate information, Request deletion, Restrict processing, Object to processing, Data portability, Withdraw consent where applicable.

Requests may be submitted to: contact@novaenterprice.online

13. INTERNATIONAL DATA TRANSFERS

Because NEO operates in the United States and serves international clients, personal information may be transferred to and processed in countries outside the user's country of residence.

By using our services, users acknowledge that such transfers may occur.

14. CHILDREN'S PRIVACY

Our services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from minors.

If we become aware that information has been collected from a minor, we will take reasonable steps to delete it.

15. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies for:

Website functionality, Security, Analytics, Performance monitoring.

Users may manage cookies through their browser settings.

16. DO NOT TRACK

Our website may not respond to browser-based Do Not Track signals because there is currently no universally accepted standard for such signals.

17. CHANGES TO THIS POLICY

NEO reserves the right to modify this Privacy Policy at any time.

Changes become effective upon publication on the website.

Continued use of the website or services constitutes acceptance of the updated Privacy Policy.

18. CONTACT INFORMATION